Planned and reactive maintenance for private houses across London and Hertfordshire. The same team that builds — which means the people attending know how the systems in your house were installed, because they installed them.
Most of the expensive failures in a house give notice. A gutter that has been overflowing for two winters becomes a damp wall. A basement pump that has never been serviced fails on the night it's needed. A boiler that has not been looked at since installation loses efficiency long before it stops working.
We put properties on a planned schedule — typically an annual visit covering the gas, the electrical condition, the roof and rainwater goods, and the water systems, with a written report of what was checked, what was done, and what will need attention in the next twelve to twenty-four months.
That report is the useful part. It lets you budget for the roof in two years' time rather than discover it during a storm.
On a house we've refurbished, we hold the drawings, the circuit schedules, the manifold layouts and the photographs taken before anything was closed up. When something needs attention, we know where the pipe runs and which circuit serves what without opening a wall to find out.
We also take on maintenance for properties we didn't build. It starts with a survey and a condition report, so we're working from knowledge rather than guesswork, and so you get an honest picture of the house before you commit to anything ongoing.
No. We take on maintenance for properties we didn't build — it just starts with a proper survey and condition report so we understand the house first. Clients whose refurbishment we carried out do get faster response, simply because we already hold the information.
A planned annual visit typically covers the gas appliances and safety inspection, an electrical condition check, roof and rainwater goods, water systems and pressure, and any basement or pump equipment. You get a written report listing what was checked, what was fixed on the day, and what needs budgeting for.
For properties on a maintenance agreement, we hold response times as part of the agreement and prioritise accordingly. We are not a 24-hour emergency call-out service for the general public — our response commitments are to clients we look after.
For clients on a maintenance agreement, yes, including for properties that are empty or used part of the year. It's a common arrangement for second homes and properties between lettings.
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